Performance Systems Group... building, guiding and protecting global productive throughput The Performance Systems group performs a variety of functions within the company. As part of this group, you may work in any number of disciplines from talent acquisition; retention and development of team members; creating a world-class environment; enhancing productivity through selection and deployment of technology tools to working within a flexible production system to deliver customer solutions, when and where they need it. All while ensuring TESSCO's ISO 9001:2000 quality standards are met.  | Human Resources and Facilities Unit | | | ... creating a winning team of teams and an energizing environment Performance Expectations- Explicit specification and needs definition of talent and career path required for today and tomorrow
- Expansive search and selection methodology and process to attract, identify and select talent
- Holistic, collaborative development of each team member to assure both individual and corporate productivity
- Appraisal, reward, and recognition that differentiates talent and individual performance
- An exciting culture and environment that is fun, energetic, showcase, safe and productive.
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| | Process and Quality Engineering Unit | | | ...assuring product and process quality Performance Expectations- Integrated closed-loop quality management system driving continuous improvement
- Product quality assurance system from concept specification through customer satisfaction
- Central tracking system causing timely and flawless execution
- Holistic process design to deliver maximum throughput
- Inbound and outbound logistics excellence
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| | Technology Development and Services Unit | | | ...build innovative, productive, fail-safe technology Performance Expectations- Collaborative, responsive, holistic applications specification and design
- Secure, reliable and productive software and infrastructure architecture, engineering, development and deployment
- Productive and scaleable inter-organization and eCommerce systems
- Controlled process and environment for quality development, deployment and operations
- Holistically designed, controlled and supported voice, video and data productivity tools
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| Configuration, Fulfillment and Delivery | | | ...delivering every order complete, configured, accurately and on-time Performance Expectations- Timely and precise inbound product availability processing
- Perfect inventory accuracy and control
- Flawless product and order configuration
- A seamless and flexible production system
- Impeccable order processing and delivery
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| Reverse Logistics Unit | | | ...delivering every order complete, configured, accurately and on-time Performance Expectations- Fast and win-win inbound product return resolution
- Product Warranty and Replacement program execution
- Effective disposition of returned product
- Collaborative freight damage and claims resolution
- A vigorous improvement feedback process
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| | Qualities We Look For | | | |
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Team of Teams
