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      CISCO

      Warranty Period

       Within 60 days of invoice Full credit or advance replacement from WGNA 
       After 60 days but within 1 year warranty period  Customer must contact manufacturer for replacement

      Summary of Warranty  Process

      - Contact WGNA Customer Service for replacement if within 60 days of invoice.

       

      - If outside of the 60 days from invoice but within warranty contact Cisco directly.
      --       Follow the return instructions supplied by either Cisco or WGNA depending on who has issued the RMA.


      Published Warranty Policy    

      Consult www.cisco.com or contact the Cisco Technical support center at 800-553-2447


      Warranty Form    

      For WGNA log on to their E-Commerce site and enter Request on-line or complete the attached RMA request form and fax it to WGNA-Comstor. 


      Contact Information

      ContactWGNA Customer Service or Cisco Technical Center
      PhoneWGNA 703-345-5260 or 800-955-9590
      (ask for Customer Service Dept.)
      Cisco TAC:  800-553-2447
      FaxWGNA: 703-345-5585
      Email

      cuscustomerservice@westcongroup.com

       

       


      Check Warranty Status       

      Via Cisco CCO Login and access to the Customer Service Contract Center or via WGNA Customer Service Department


      More Information Available    http://www.cisco.com