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Launching Monday, March 11, 2013
Explore the Latest Enhancements of TESSCO.com
Growing our relationship with you is a top priority for all of us at TESSCO. One important way we do that is by constantly striving to make your TESSCO experience — including making enhancements to TESSCO.com
Watch highlights:
Your Homepage
As a registered TESSCO.com user you have a personal homepage that we designed especially for you. You are taken to this page each time you log in from the standard homepage.
We want this page to provide you with everything you need to get started on any project. While still a work in progress, here are the first improvements we have made:
1. The Your Account Team Module
On your homepage, we posted contact information for the TESSCO Team Members who are dedicated to supporting your account and helping you solve problems. The contact information will appear as a virtual business card at the top of the page (see image below).
2. The Your Orders Tab
Some of the most important functions you perform on TESSCO.com are related to your orders, so we have added a new feature that allows you to take care of these right from your homepage. In addition to displaying your recent orders, we have added the ability to track your orders or print your invoices with a single click.
New Filters for the Mobile Device Accessories Search
TESSCO.com has hundreds of accessories for dozens of phones and tablets. In the past, if you were searching for one specific case or charging cord, for one specific phone, by one specific manufacturer, and in one color, you could be presented with many viable choices; however, now we have developed and fine tuned this already robust mobile device accessories search.
Finding Compatible Phone and Music Accessories
When searching for an accessory for a mobile device, it is important to know for what you are looking, generally speaking. The first screen is where you provide the brand of the phone or tablet, the model, and the accessory category.
Paring Down Search Results
Now you can filter your search results based on product category (fitted cases, batteries, chargers or music accessories) or by color, packaging type, accessory manufacturer, charging rate, and common usage. Now you can find exactly what you need but in less time. (See image below.)
Fewer Results Are a Good Thing
By refining your search you are able to spend less time looking at what you don't want and more time looking at what you do want.
Alternative Products Recommendation
Once you find what you need the next step is actually ordering it; however, sometimes the product in which you are interested has an extended lead time.
With this update we have further developed a feature called Alternative Products Recommendation so that now it will highlight an product if it is available, but with an extended lead time. Instead of waiting for that product, you will be able to order similar, suitable products on the next page by clicking on the "View Alternatives" link. (See image below.)
View Alternatives page
Once you click the "View Alternatives" link, you will be taken to the page containing all of the similar products that could fulfill your order.
Here you will be able to compare similar products, view product availability, and choose the best product for you. Also, you will be able to, with the click of a button, add these products to your work order.
Launched Monday, April 21, 2012
The New TESSCO.com is Designed With You in Mind
TESSCO is continuously improving the way we go to market, including how we communicate with our customers and our manufacturing partners. As Your Total Source®, TESSCO is the one to bring it all together for you to make wireless work in your world. As part of this commitment, we have made exciting new enhancements and additions to TESSCO.com that allow even quicker, more streamlined access to feature-rich content and enable you to gain more control of how you do business with TESSCO.
See how we're moving the wireless industry forward with our new TESSCO.com:
Home Page
- New look and feel with streamlined top navigation.
- Advanced Search remains prominent; but a new content search is now included.
- Intuitive, more comprehensive footer represents the most popular searches and destinations.
- Customers Tab with refined segmentation is better aligned with market segments.
Customer-Specific Home Page
Upon login into the new TESSCO.com, customers will be directed to a home page tailored to their role in wireless.
- Customized presentation of relevant, market-specific content.
- Access to industry-specific news, knowledge, systems and solutions.
- *An important policy change has been implemented for the login process on the new TESSCO.com. In order to provide the highest possible security for our customers, we will no longer offer the option to store login credentials, also known as the "remember me" functionality.
- To access your login information, you may use the forgot user/password function on the site to confirm your credentials, or you may utilize the "remember me" functionality via your local Web browser settings.
- Contact the Webhelp Team at any time and they will provide you with your credentials or guide you through the process of utilizing the "remember me" functionality via your local Web browser.
Managing Your Account
- We have created a new section on the site solely dedicated to helping you manage your account, in a streamlined manner that is easier and more comprehensive—giving you more control than ever when doing business with TESSCO. Your Account Page is one destination that presents you with all of the steps you need to:
- Create and use your account in a streamlined, intuitive way.
- Design and configure your solution.
- Specify and purchase.
- Receive and pay.
- Get help and support.
- The new Preferences Center can be accessed from your Account Page, or by visiting the Set Preferences page, where you will now be able to control your communications preferences, and much more.
- Account-level control is a new, important feature that we provide to Account Owners who can set up privileges for users associated with the Owner's Account. This enables the following privileges to be appropriately applied to different users based on their roles in the organization:
- View Account Pricing
- View Availability
- Edit Account Preferences
- View Order History
- Authorized Buy
- Override Ship-To Address
- Buy on Account Terms
Knowledge Center
- The new section unlocks all assets of the new TESSCO.com with the introduction of this streamlined way to navigate all of our knowledge content, enabled by Google search engine logic.
- Simple searches and filtering on a variety of topics and keywords yield a user-friendly, familiar presentation of results.
- All relevant content is packaged into searchable, indexed units—ready for immediate access and use.
- Assets include publications, systems supported, videos, webinars, white papers, case studies, and more.
- The markedly enhanced portfolio of interactive Systems Supported reference drawings can be accessed via the Knowledge Center, or by visiting the Systems Supported page.
- Designed to help you make informed decisions on wireless equipment selection and deployments, this series of highly detailed, technically accurate illustrations show you how the latest technologies and support products can be combined to provide you with the best total solution.
- To keep you at the forefront of the mobile device marketplace, the portfolio now includes a new series of handheld devices and the leading, must-have accessories that complement them. Easily search by brand/manufacturer to maximize your mobile devices and find compatible phone, music, and multimedia accessories.
- New Featured Brand Profiles can be accessed via the Knowledge Center, or by visiting the Partner With TESSCO page.
- Introducing a new presentation of TESSCO's featured partners and their solutions and product lines. These profiles are your gateway to all of the knowledge about a given brand, providing custom search capabilities on brand-specific products by category.
June 2011
Broader Navigation and Improved Product Browsing Pages
As part of our commitment to creating enduring value for all stakeholders, we have made exciting new enhancements to TESSCO.com that now allow even quicker access to featured products and brands.
Updated Product Hierarchy Considers Industry-Standard Nomenclature
Our restructured product hierarchy represents our adoption of the latest, industry-standard nomenclature that will facilitate online searches and TESSCO’s online presence via Search Engine Optimization.
Broader, Easier Navigation Helps You Find Your Way
The new navigation on every page includes "mega-menus" to help you navigate deeper—and to reach your destination faster and easier than ever before. The main navigation menus have been streamlined and consolidated to include Welcome, Customers Served, Systems & Applications, Products Offered, and Support. In addition, their accompanying dropdown-style menus have been expanded and made more intuitive to get you where you need to be, quickly and easily.
Improved Product Browsing Pages for Finding the Information You Need to Choose the Right Products
The redesigned, restructured product browsing pages are more feature rich than ever before, and can be accessed easily and immediately upon visiting the TESSCO.com homepage. These categories represent the first three levels of products in our restructured product hierarchy. The new layout of these pages includes new sections such as product Billboards, Product Categories, Featured Products, Services Offered, Related Topics, and Top Brands—all simultaneously available to you in an easy-to-use tab format. These multi-level pages allow you to browse, compare and purchase from a centralized location, thereby eliminating the need to visit different sections of TESSCO.com during your online experience.
Product Page Features Designed With the Customer and the Manufacturer in Mind
Our upgrades include the development of new real estate in which to highlight the latest products, services, solutions, and best practices that have been selected based on industry trends, product launches, promotions, top-selling offerings, among other considerations. The introduction, promotion, and frequent updating of this new content on the above-mentioned product browsing pages provides our partners with an effective, valuable opportunity to expand their visibility on TESSCO.com like never before.
November 2010
Refined Webpage Layout and Easier Navigation
Showcasing Innovation - A New Look
TESSCO remains committed to moving the wireless industry forward, bringing a vast community of professionals together and expanding the ways that technology enhances our lives. To better reflect our position as a leader in the wireless world, you will see a more modern, uncluttered look on our site, emails, and printed materials.
Helping You Find Your Way
On every page, you will see our updated navigation menus that appear at the top of each page. Soon, these new dropdown-style menus will be expanded to two levels, helping you to quickly and easily reach your desired destinations. We have also updated the look of our secondary navigation menus that appear on the left side of our pages.
Helping You Choose the Right Products
One of the key features of our new design is a greatly improved Product Detail page. We have more than doubled the size of the product images, bringing more detail into sharper focus. Next to each image, you will see a detailed description of the product. We are dedicating teams of resources to improving these descriptions for all products.
Of course you know we are more than products. TESSCO is your source for the tools and knowledge sources that help you to design and deploy complete solutions. To make these easy for you to access and use, we have created a new section on the site dedicated to the network systems we support and the applications that expand their functionality. Many more applications will be added in the coming months.
Helping You Access Your TESSCO.com
With handy links added to the top of every page, you are now able to log in to your account, register a user, or access your worksheets from anywhere on the site.
September, 2009
Improved Worksheet and New Bills of Material
Worksheet Summary
The PDG selection has been changed from a drop down to a radio button format, showing the guaranteed delivery date (for in-stock items) and the price. The summary area (highlighted in green below) also shows the product subtotal, PDG, any special offers that might apply, and the grand total in an easier to understand format.
Bills of Materials
A bill of materials, also known as a "BOM," lets you order and re-order easily from a list of products for your project or merchandising system. Now you can build your own BOMs on TESSCO.com, or choose a TESSCO BOM in one of several categories. You can easily convert the TESSCO BOM into a "personal" BOM for you to use at any time.
To view BOMs, login and go to Worksheet. From the Worksheet, open the "View" menu and choose Bills of Materials.
To create your own BOM, just build a new Worksheet, open the "File" menu, choose "Convert to Bill of Materials" and follow the instructions.
March, 2009: Improved Product Display, New Product Categories, Login Form on More Pages, RSS Feeds, and Outlet Improvements
Video Summary of Release
Video Summary of Release
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