Tutorial: Order Comments and Special Instructions

Many TESSCO customers ask how to add comments or special instructions to their online orders.  Here is how you add them to your order.

Worksheet (Header) Comments

Worksheet (header) comments appear on your TESSCO.com worksheet, but do not appear on the final packing list or invoice.   To insert worksheet comments on the top of the worksheet (as opposed to after each line item), click "Worksheet Comments" next to the worksheet name (as shown below).

You will be taken to the main Worksheet Comments page, where you can enter up to 4000 characters of script. Simply enter the comments and click OK.  You will return to the Worksheet, and your comments will be posted below the worksheet name.

Sku-Specific (or Line-Item) Comments

On a worksheet you may add line-item comments to specific skus.  This is particularly useful if you need to cross reference a TESSCO sku number with your inventory system's part number, or to mark a particular item for one person other than yourself (i.e. part X is for John and part Y is for Mark).   These comments will appear on your packing list and invoice, but do not instruct TESSCO to perform a particular function related to your order.

To add line-item comments, check the box next to the desired item, then move your mouse over the "Edit" menu, and then choose "Line Comment".

You will then be taken to a similar worksheet comments page, however line item comments may not exceed 1000 characters. After entering the comments, choose the style of comment on the right.  You may choose line-item comments shown above OR below the item itself.  Next, click OK . .

. . . and you will be returned to the worksheet and the comment will be next to the item description.

Special Instructions

If you would like to add special instructions for TESSCO to follow, or add a comment to the order as a whole for your reference (on the packing list), simply “confirm price” and then “continue” to “Step 1 of 2:  Enter Order Options”.  Next, click on the yellow “more” button in the "Basic Order Options" section.

This will take you to “Advanced Order Options”.  You may add your instructions or comments to the “Special Instructions” field, located halfway down the page.  These comments are read by a TESSCO team member who will review your order and make the necessary changes.  If additional clarification is needed, TESSCO will contact you.

When finished, click on the yellow “OK” button.  You will be taken back to "Step 1 of 2", allowing you to continue entering order options.

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