Partner With TESSCO

Affinity Services

TESSCO is the wireless industry’s leading provider of affinity marketing services, providing customized direct-marketing and e-commerce solutions consisting of Web stores, consumer-direct telesales, logistics and distribution management.

BuyWirelessNow Web Stores Private Label E-Commerce Solution

Consumer Direct Telesales    Direct-to-Consumer Fulfillment

See how TESSCO's solutions can help improve your bottom line:

TESSCO helps you build profits, not inventories with our “virtual warehouse” of thousands of wireless products. No more headaches and expense of managing inventory and fulfillment!  Lower your cost of acquisition by leveraging our robust inventory and warehouse management systems and eliminating product obsolescence, inventory overhead, and write-offs.

Gain access to new channels and markets quickly and cost-effectively.  As a TESSCO partner, you benefit from our unparalleled product selection because you offer customers immediate access to the wide range of cellular accessories, networking, two-way, and GPS products they need, when and where they need it.     

Be first to market to support the latest handset launches, as well as legacy handsets, with a full line of accessories from our extensive network of OEM and aftermarket vendors and TESSCO’s own Wireless Solutions® product line.

Provide first-class service and support to your customers, using TESSCO's legendary customer focus. From our extensive Product Knowledge database, 99%+ inventory accuracy all the way through to our Delivery Guarantee, TESSCO delivers results.

To learn more about how partnering with TESSCO can help you, call our Solutions Sales team at 800-305-9772.

BuyWirelessNow^TM Web Stores

Offer customers an extensive selection of cellular accessory products seamlessly and with no overhead costs!  Branded with your logo, these turnkey Web stores can be implemented quickly, allowing you to easily gain access to new channels and markets. Our BuyWirelessNow programs include a web store, customer care and hotline support, merchant services, inventory and fulfillment management and Web hosting, allowing you to expand your business online without the infrastructure costs or development time.

Increase your sales with these powerful advantages:

• Your customers have access to TESSCO's vast accessory offering.
• New and top-selling products are highlighted in Top Product and Promotions areas.
• Customers can find the products they want easily with the site's robust search function and filter capabilities and buy fast using our simple purchase path.
• You can link directly from your Web site or advertisements to featured products or categories.
• Online order tracking, as well as hotline and email support, are also available to ensure complete customer satisfaction.
  

Designed to stand alone or from a link on your existing site, the BuyWirelessNow web store gives you everything you need to market, sell and deliver wireless accessories!

Choose from two powerful options: Express or Premium

Express: In addition to TESSCO's easy-to-use Web format, operational support and delivery guarantee, you can also have your logo within the header throughout the site, gain instant access to TESSCO's accessory library, and receive in-depth reporting and email and telephone support (Note: for qualified TESSCO customers only.)

Premium: To these great features you can add a complete co-branded site and support with your logo and feel throughout the Web store, branded hotline and email support, branded packaging materials to your customer, and the ability to customize promotions and product selection.

Private Label E-Commerce Solution

Everything you need for your private label wireless accessory program is available in a customizable e-commerce solution, giving you flexibility in areas that impact your business:

• Stable Web site with flexible capacity to handle high volumes and growth.
• Customized look and feel, site design and branded customer sales hotline, email and packing materials clearly identify this as your site.
• Rate plan, handset and accessory options available for a full solution package.
• Complex filter capability, including region and market, rate plan and handset combinations, data and voice plans and products, and accessories by carrier, manufacturer and model, to meet your specific market and product line goals.
• Development and implementation of customized marketing programs to drive online sales activity.
• Online inventory availability, tracking and reporting modules.
• Secure environment complete with hosting arrangement and maintenance options to ensure your site keeps up with the demanding wireless market.
  

Consumer Direct Telesales

Take advantage of our fully trained experts to handle your telesales needs.  Branded with your name for seamless support and powered by our comprehensive Product Knowledge database, the Consumer Direct Telesales team ensures a positive experience for your customers when placing or tracking orders.  Our merchant credit card services utilize our advanced credit card and fraud management systems to make sure your customers have a secure and complete transaction.

Direct-to-Consumer Fulfillment Programs

Lower your cost of acquisition by leveraging our “virtual warehouse” of almost 20,000 products and give your customers access to the products they need.  Promotional fulfillment and a variety of other direct-to-consumer programs, including warranty management are available through your partnership with TESSCO.

Our Merchant and Customer Service programs include your branding packaging and inserts with high-quality customer service, and complete and secure order processing to support your program.  Returns Management closes the loop on customer transactions and our comprehensive reporting package keeps you informed of valuable product and sales information.

You can help your sales team stay focused on the customer while putting an end to “trunk stock.”  You stay in control using our Web-based sales management tools for order administration, store- and rep-level tracking, and distribution and returns management.  Let TESSCO be your single outsource, providing consumer-direct and end-of-life support for your retail stores.

Service Details

Hotline and Email Support

Our hotline and email support teams are staffed by fully-trained experts and powered by the robust TESSCO product knowledge database. This world-class customer service will ensure a positive experience for your customers while placing and tracking orders. These secure, complete transactions are supported by merchant credit card services.

Delivery Guarantee

At TESSCO, we focus on delivery, not shipping.  With our Performance and Delivery Guarantee, your customers will get what they want, when and where they need it – complete, on-time, error and damage-free delivery and product performance – guaranteed!

Our robust inventory and warehouse management has 99%+ accuracy in picking, packing and on-time delivery.  With multiple distribution centers, TESSCO provides redundancy, expanded capacity and excellent coverage across the USA, so your customers are always satisfied.

For more information contact TESSCO
at 800-305-9772 or by email.

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