Training Cancellation PolicyTESSCO PolicyA full refund is only given for cancellations received in writing 30 or more days prior to the starting date of the course. Later cancellations are subject to a 50%-100% fee. This policy holds true for companies purchasing private on-site courses or any individual purchasing a seat in a Public Open Enrollment course. If a company or individual does not attend (no shows) a class, the company or individual will be assessed 100% "no show" fee. Online (e-Learning) Course Cancellation PolicyCustomers registered for an online course or webinar have a 72 hour period in which they may cancel their registration. Cancellations received after 72 hours will result in a full charge to the account.
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