Imagine this best-case scenario: you’re a tech hardware manufacturer and you’ve developed the new must-have gadget. The device has garnered rave reviews and a web video showcasing the device in action has gone viral. You begin shipping orders as quickly as they arrive, but as orders continue to flood your supply chain, you soon fall behind and discover you’re unable to keep up with demand. Customers start receiving their devices past the promised delivery date, and due to crucial parts being out of stock, some don’t receive their orders at all. Anger and frustration mount, then comes the backlash. The bad press and negative word-of-mouth steer customers to a competitor. It’s business that may never return even after a reset in the future. What started as a dream has turned into a nightmare, and you’ve become a victim of your success.
Meeting customer demand is fundamental for any business aiming for longevity, but some companies have difficulty in achieving this due to kinks in the supply chain. That’s where Tessco comes in. We offer expert supply chain management services that help drive a smooth, frictionless operation so that companies are best positioned to deliver maximum customer satisfaction.
A well-oiled supply chain allows for the timely sourcing of materials, manufacture of product, and fulfillment of the order with no significant delays or disruption. Careful planning and logistics are required to keep the supply chain moving, and many businesses quickly discover that their strength isn’t in overseeing this complex process. Changes in production schedules, parts shortages, and fluctuating demand can increase the risk of shutdowns, damaging profitability, downstream processes, brand reputation, and relationships with partners and customers.
Handing off supply chain management to a third-party logistics (3PL) provider like Tessco allows businesses to focus on their core mission, optimizing operations and helping to effectively meet customer demand. As your dependable outsourcing partner, we take care of your noncore functions so that you can devote more time, labor, and resources to executing the company vision.
At Tessco, we’ve established a reputation as the leading value-added distributor to the wireless world, supplying over 50,000 products to customers all around the globe. We’re experts at moving goods so it’s only natural that we offer world-class supply chain management to businesses seeking a skilled 3PL partner.
Organizations rely on Tessco to handle warehousing, transportation, infrastructure, parts repairs and warranty, and even customer loyalty programs. We understand that customer demand can fluctuate at any minute, and have the flexibility to respond quickly in order to avoid glitches in the supply chain. We do this by regularly reviewing market data to anticipate trends and react to changes before they occur. We also develop open lines of communication with trusted business partners throughout the supply chain, so that there are no last-minute surprises that might jeopardize a smooth operation. As a result, orders flow efficiently and effortlessly from source to happy customers. Click here to learn more about our Supply Chain Services.