NetAlly 1T10G-1000-3YS 3 Year AllyCare Gold Tools Support for 1T10G-1000. AllyCare is our comprehensive support and maintenance program for NetAlly’s Network Tools, including AirMagnet software. This program ensures your products are always up to date and provides you with a premium level of technical support to minimize bus iness downtime and ensure the highest return on your investment. The product hardware repair or replacement services included should the unit malfunction, major software version upgrades, minor updates, and firmware updates. As well as priority response to technical support calls, members-only promotions and programs, access to online traing modules, searchable knowledge base, online case submission, and much more.