Return Policy & Order Resolution

Tessco Return Policy

Website Support Hours of Operation
Monday-Friday 8 a.m.-8 p.m. ET

We are happy to accept standard returns within 30 days. In order to be eligible for a refund, the following guidelines must be met.

Standard Returns

• Product must be in original condition as you received it (original product packaging, uncut, unaltered, unused, and include all components and manuals).
• Product must be returned within 30 days from date of delivery at the buyer’s expense through a “traceable means” (e.g., certified mail, UPS, or FedEx).
• Credit will be issued for returned products, less performance and delivery guarantee charges.

Products Not Returnable

Return Request

Complete the return form with the order information below:

Place completed form in the box and send your return package through traceable means (e.g. UPS or FedEx) to the address on the form.

Tessco Order Resolution

Our guarantee is to deliver your orders complete, on-time, and error-free. However, discrepancies may occur that are beyond our control. Please inspect orders upon receipt and follow the appropriate action to address any concerns.

Order Discrepancies may include:

Begin Resolution Process

Our Warranty Services

We know you have one goal when it comes to getting products repaired or replaced: you want the work done FAST and RIGHT. So, we facilitate the entire warranty process for you.

Product Defects

Report all other product defects* by calling 800-472-7373 or complete the form below to initiate the Warranty Process.

*Product defect – item is inoperable upon receipt or stopped working while in use.

Important Notes to Remember:

• Please do not ship any product until you have been contacted by a Tessco team member.
• We make no implied warranties, including the implied warranties of merchantability or fitness for a particular purpose with respect to any goods or services sold to you.

Warranty Request Form